Here is how to get your FTC Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
When we asked how to get the account number and transfer PIN in order to port a phone number away from FTC Wireless, the customer service rep said that the ONLY WAY to get account number and transfer PIN was for the actual customer to go to a physical retail location and provide their valid photo ID, or the account number and transfer…
Transfer PIN
Ask for the transfer PIN in the same call. FTC Wireless issues the account number and the PIN together.
*#06# for your IMEI and check it first.FTC Wireless Contact Info
Customer Service: 1-888-218-5050
Hours: Monday – Friday 8:00AM – 5:00PM | Saturday: CLOSED | Sunday: CLOSED
- Tech Support: 1-800-541-5030
What network does FTC Wireless use?
FTC Wireless runs on the AT&T network.
FTC Wireless Porting Instructions
FTC Wireless does not handle port requests by phone. They must be done in person at an FTC office.
When we asked how to get the account number and transfer PIN in order to port a phone number away from FTC Wireless, the customer service rep said that the ONLY WAY to get account number and transfer PIN was for the actual customer to go to a physical retail location and provide their valid photo ID, or the account number and transfer PIN will not be provided. Rep said, “Anything related to cellular service can not be handled over the phone. Customers must go to an actual retail branch in order to make any changes or access account info.” Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
FTC Wireless runs on the AT&T network, so the coverage you get at your address is AT&T coverage. Check it on AT&T’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The FTC Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where FTC Wireless customers usually go next
FTC Wireless runs on AT&T’s network, so the phone in your hand is already AT&T-compatible. These carriers will take it with no compatibility question.
Cricket WirelessAT&T network, prepaid
H2O WirelessAT&T network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about FTC Wireless
Can I keep my phone number when I leave FTC Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. FTC Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel FTC Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the FTC Wireless line active until the new carrier confirms the port completed.
How long does a port out from FTC Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct FTC Wireless account number and transfer PIN.
Does FTC Wireless run on its own towers?
No. FTC Wireless is a reseller riding on the AT&T network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call FTC Wireless to verify before you rely on them.
Best Cellular. “FTC Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/ftc-wireless/
Free to reuse with credit. Licence, sources and the full dataset.
Check FTC Wireless before you switch
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Other carriers on the AT&T network
These brands use the same towers as FTC Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup