Here is how to get your Pure Talk USA account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Your new carrier will ask for your PureTalk account number along with the Transfer PIN. If you do not have it, dial 611 from your PureTalk phone or call (877) 820-7873 and ask for it.
Transfer PIN
Log in to the Account Portal, open the Plan tab, pick the number and select Request Transfer PIN. An 8-digit PIN is texted to that number. It expires 10 days after it is generated. Help: 611 or (877) 820-7873.
Pure Talk USA Contact Info
Customer Service: 1-877-820-7873
Hours: Monday – Friday: 9AM – 6PM | Saturday: 9AM – 6PM | Sunday: CLOSED (EST)
What network does Pure Talk USA use?
Pure Talk USA runs on the AT&T network.
Pure Talk USA Porting Instructions
To port out, you will need to provide your Name, Address, Last four of your Social Security Number, Account number (the account number will typically start with ‘2111’), and PIN/Password (Your PIN is the number you chose when you setup the account). You can find the information on your online portal customer portal.
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Check coverage before you port
Pure Talk USA runs on the AT&T network, so the coverage you get at your address is AT&T coverage. Check it on AT&T’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Pure Talk USA transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Pure Talk USA customers usually go next
Pure Talk USA runs on AT&T’s network, so the phone in your hand is already AT&T-compatible. These carriers will take it with no compatibility question.
Cricket WirelessAT&T network, prepaid
H2O WirelessAT&T network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
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Questions about Pure Talk USA
Can I keep my phone number when I leave Pure Talk USA?
Yes. Federal number portability rules let you take a working number to a new carrier. Pure Talk USA cannot refuse the transfer or charge you to release the number.
Should I cancel Pure Talk USA before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Pure Talk USA line active until the new carrier confirms the port completed.
How long does a port out from Pure Talk USA take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Pure Talk USA account number and transfer PIN.
Does Pure Talk USA run on its own towers?
No. Pure Talk USA is a reseller riding on the AT&T network.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on Pure Talk USA’s own pages. Checked October 13, 2026.
Carriers change port-out steps without notice. Confirm with Pure Talk USA before you start a transfer, and tell us if anything here has changed.
Best Cellular. “Pure Talk USA Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/pure-talk-usa/
Free to reuse with credit. Licence, sources and the full dataset.
Check Pure Talk USA before you switch
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Other carriers on the AT&T network
These brands use the same towers as Pure Talk USA. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup