Here is how to get your enTouch Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
enTouch Wireless does not publish where to find the account number. Its terms say porting requests go through customer service. Dial 611 from your phone or call 1-866-488-8719 and ask for the account number your new carrier needs.
Transfer PIN
enTouch Wireless does not publish a port-out PIN process. Its terms mention an account password and a service account passcode. Call 1-866-488-8719 or dial 611 to get it. Porting out ends all enTouch service, and unused minutes and data do not transfer.
*#06# for your IMEI and check it first.enTouch Wireless Contact Info
Customer Service: 1-866-488-8719
Hours: Monday – Friday: 7:00AM – 9:00PM | Saturday: 7:00AM – 8:00PM | Sunday: CLOSED (CST)
What network does enTouch Wireless use?
enTouch Wireless runs on the Verizon network.
enTouch Wireless Porting Instructions
To port out, you will need your Account Number and PIN. enTouch Wireless does not offer online accounts, so you will have to call customer service for your information.
enTouch Wireless bought Total Call Mobile. Total Call Mobile discontinued service Christmas Day of 2016.
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Check coverage before you port
enTouch Wireless runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The enTouch Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
enTouch Wireless is operated by Boomerang Wireless, LLC.
enTouch Wireless is operated by Boomerang Wireless, LLC. of Pennsylvania, which has filed with the FCC under the same registration since 2008 — 18 years. The support line on file with the FCC, 1-866-488-8719, matches the number published above. Checked September 22, 2026 against the FCC Form 499 filer database.
Where enTouch Wireless customers usually go next
enTouch Wireless runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
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Questions about enTouch Wireless
Can I keep my phone number when I leave enTouch Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. enTouch Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel enTouch Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the enTouch Wireless line active until the new carrier confirms the port completed.
How long does a port out from enTouch Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct enTouch Wireless account number and transfer PIN.
Does enTouch Wireless run on its own towers?
No. enTouch Wireless is a reseller riding on the Verizon network.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on enTouch Wireless’s own pages. Checked October 13, 2026.
Carriers change port-out steps without notice. Confirm with enTouch Wireless before you start a transfer, and tell us if anything here has changed.
Best Cellular. “enTouch Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/entouch-wireless/
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Other carriers on the Verizon network
These brands use the same towers as enTouch Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup