This is a brief overview of Real Mobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Real Mobile account number and transfer PIN.
Real Mobile Contact Info
Customer Service: 1-877-316-0493 | 1-888-520-6273 (Spanish)
Hours: Monday – Friday: 9:00AM – 9:00PM | Saturday: (EST)
What network does Real Mobile use?
Real Mobile runs on the AT&T network.
Real Mobile Porting Instructions
Customer’s account number is their phone number and the passcode is the last 4 of the phone number.
Real Mobile offers prepaid plans with nationwide coverage.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Real Mobile runs on the AT&T network, so the coverage you get at your address is AT&T coverage. Check it on AT&T’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Real Mobile transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Real Mobile customers usually go next
Real Mobile runs on AT&T’s network, so the phone in your hand is already AT&T-compatible. These carriers will take it with no compatibility question.
Cricket WirelessAT&T network, prepaid
H2O WirelessAT&T network, prepaid
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Check Real Mobile before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers on the AT&T network
These brands use the same towers as Real Mobile. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup