Here is how to get your Naked Mobile account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Naked Mobile does not publish where to find your account number for porting out. Call Naked Mobile customer care at 1-844-236-2533 or dial 611 and ask for it. Care hours are Monday to Friday 7am to 6pm and Saturday 8am to 5pm Mountain time.
Transfer PIN
Naked Mobile does not publish how to get a transfer PIN. Its FAQ only says it can port a selection of numbers. Call customer care at 1-844-236-2533 or dial 611 and ask for your port-out PIN. Length and expiry are not published.
Naked Mobile Contact Info
Customer Service: 1-877-797-1696
Hours: Sunday – Saturday: 6AM – 12AM (CST)
What network does Naked Mobile use?
Naked Mobile uses more than one network.
Naked Mobile Porting Instructions
Naked Mobile is a brand by Clear Talk. To port a phone number away from Naked Mobile, you will need the account number and PIN that Naked Mobile originally set up when activating your account. Clear Talk customer service seems like the best way to get this information although it looks like the company is going through major changes.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Naked Mobile uses more than one network, so ask Naked Mobile which network your line uses and check that carrier’s coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Naked Mobile transfer PIN lookup puts these steps on one screen and texts them to the customer.
Naked Mobile is operated by Smith Bagley, Inc.
Naked Mobile is operated by Smith Bagley, Inc. of Arizona, which has filed with the FCC under the same registration since 1997 — 29 years. The customer-inquiries line on file with the FCC is 1-800-730-2351. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Naked Mobile customers usually go next
Naked Mobile uses more than one network, so check your phone’s IMEI with the carrier you are moving to before you switch. These carriers will take it with no compatibility question.
Mint MobileT-Mobile network, prepaid
Metro by T-MobileT-Mobile network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about Naked Mobile
Can I keep my phone number when I leave Naked Mobile?
Yes. Federal number portability rules let you take a working number to a new carrier. Naked Mobile cannot refuse the transfer or charge you to release the number.
Should I cancel Naked Mobile before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Naked Mobile line active until the new carrier confirms the port completed.
How long does a port out from Naked Mobile take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Naked Mobile account number and transfer PIN.
Does Naked Mobile run on its own towers?
No. Naked Mobile uses more than one network.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on Naked Mobile’s own pages. Checked October 13, 2026.
Carriers change port-out steps without notice. Confirm with Naked Mobile before you start a transfer, and tell us if anything here has changed.
Best Cellular. “Naked Mobile Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/naked-mobile/
Free to reuse with credit. Licence, sources and the full dataset.
Check Naked Mobile before you switch
Two free tools. No sign-up, nothing stored on our side.
Carriers on the T-Mobile network
These brands use the same towers as Naked Mobile. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup