Roam Mobility only supports outgoing ports. Customer’s are given their PIN number when account is created. If you forget your account PIN contact Roam Mobility customer care team, by submitting a ticket on their website. When submitting help ticket be sure to include the 19-digit SIM ID number or your Roam Mobility phone number. When porting out companies may ask for an account number, when asked, use your Roam Mobility phone number.
SRT Communications no longer accepts Port-ins. Current customer’s need to contact SRT Communications as not to lose their mobile number before the end of 2017. SEE NOTES
Account and PIN
SouthernLINC can port in from any other carrier. Porting out requires your billing information, name, and accurate street address, which can be verified by a call to SouthernLINC.
To port out of ROK Mobile, you will need to call customer service to obtain your account number & password. We also recommend verifying the address you have on file and use that EXACT address when porting into the new carrier.
Solavei account number is the 10-digit phone number. Solavei doesn’t use passcodes. If your new provider requests a password, use your zip code. When submitting your port request with your new provider you must include your billing address and that address must have the correct billing zip code assigned to your Solavei account. Call to verify before starting port.
The Skype account number is the Skype phone number being transferred. Call Skype to verify PIN/Password before porting number out.
SIMple Mobile account number is the last 15-digits of the SIM ICCID. The passcode is the last 4-digits of the SIM ID (ICCID). According to Best Cellular technician, “They have a ZIP code associated with the account activation that it may not be the customer’s address but the location where the SIM was sold.” You must call the porting department to get correct ZIP code. It is likely a completely random ZIP code.
SafeLink Wireless account number is the phone’s serial number, IMEI or MEID. There is no passcode. Call to verify before starting port.
When calling Rock Wireless customer service for porting information, the first customer service phone rings with no answering machine. The second customer service number service answers with a message saying, “Hello, you have reached Star Telecom. If you’re receiving this message your number has been temporarily disconnected. Please feel free to give us a call at 1-701-854-7098 or leave a message after the tone.”