This is a brief overview of Blue Jay Wireless and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Blue Jay Wireless account number and transfer PIN.
Blue Jay Wireless Contact Info
Customer Service: 1-855-425-8529
Hours: Not posted / Not available.
- Porting Department:
What network does Blue Jay Wireless use?
Blue Jay Wireless runs on the Verizon network.
Blue Jay Wireless Porting Instructions
Blue Jay Wireless account numbers are 6-7 digits long. According to their representative, you may need to confirm the billing address and the last 4 of the Social Security number for the main account holder in order to get the account number.
When trying to contact Blue Jay Wireless via their Facebook page, we received an instant message saying,
“We are not able to respond at this time, but we’ll get back to you soon! Please call Customer Support at 855-425-8529 or email them at [email protected] if you need a faster response! Thank you for contacting Blue Jay Wireless!”
Blue Jay Wireless does NOT currently support BYOD activations but they do allow customers to buy upgraded phones and plans.
Blue Jay Wireless is a Lifeline and a free phone provider that users may qualify for if they participate in a federal assistance program. The federal Lifeline benefit is generally $9.25 per month. Lifeline is a subsidy program that provides a discount on phone service to qualified low-income individuals. The distribution of phones is actually completed by authorized companies that incur the initial cost of the phones. The subsidy paid by the USF is generally about $9.25 per month in most states. The customer must use the service at least once every thirty days or service is canceled. The customer must also maintain eligibility in order to continue receiving the benefit. Most people qualify for Lifeline by participating in another federal benefits program, such as SNAP or food stamps, Medicaid, Supplemental Security Income, etc. Others qualify for Lifeline by meeting certain income requirements. In July of 2016, the FCC imposed a fine of $2 Million dollars against Blue Jay Wireless tied to improper billing under Lifeline Tribal lands initiative in Hawaii.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Blue Jay Wireless runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Blue Jay Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Blue Jay Wireless and Blue Wireless file under one FCC registration
Blue Jay Wireless is operated by AST Telecom LLC of American Samoa, which has filed with the FCC under the same registration since 2016 — 10 years. The same registration also covers Blue Wireless. The customer-inquiries line on file with the FCC is 1-684-699-2759. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Blue Jay Wireless customers usually go next
Blue Jay Wireless runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Check Blue Jay Wireless before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers on the Verizon network
These brands use the same towers as Blue Jay Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup