Here is how to get your Frontier Communications account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
You will need the Account number, PIN/password, and verification that you are the owner of both accounts (mobile service and Frontier Communications).
Transfer PIN
Ask for the transfer PIN in the same call. Frontier Communications issues the account number and the PIN together.
*#06# for your IMEI.Frontier Communications Contact Info
Customer Service: 1-800-921-8104
Hours: 24/7 Customer Service
Frontier Communications Porting Instructions
Frontier Communications does Porting in and out from mobile phone accounts. You will need the Account number, PIN/password, and verification that you are the owner of both accounts (mobile service and Frontier Communications). All of this can be done over the phone with Customer Service.
Does not provide mobile phone service, only landlines and internet.
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Check coverage before you port
We have not confirmed which national network Frontier Communications uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Frontier Communications transfer PIN lookup puts these steps on one screen and texts them to the customer.

Where Frontier Communications customers usually go next
We have not independently confirmed which network Frontier Communications uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Questions about Frontier Communications
Can I keep my phone number when I leave Frontier Communications?
Yes. Federal number portability rules let you take a working number to a new carrier. Frontier Communications cannot refuse the transfer or charge you to release the number.
Should I cancel Frontier Communications before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Frontier Communications line active until the new carrier confirms the port completed.
How long does a port out from Frontier Communications take?
Wireline and VoIP transfers run longer than wireless. Plan on a few business days once Frontier Communications has validated the account number and PIN.
Does Frontier Communications run on its own towers?
Not confirmed. Frontier Communications has not published which host network carries its traffic.
Does Frontier Communications charge a fee to release my number?
No. A carrier cannot bill you for porting a number out. You may still owe a final bill or an unpaid device balance, and that is separate from the transfer itself.
What happens if the Frontier Communications account number is wrong?
The port request is rejected and the new carrier resubmits it. The number stays on Frontier Communications in the meantime, so nothing is lost — it only costs time.
Cite this page
Port-out details last confirmed with Frontier Communications on 29 September 2026.
Best Cellular. “Frontier Communications Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/frontier-communications/
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