Here is how to get your Line 2 account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
According to Quo’s porting guide, your Line2 account number is in the Line2 app settings or on your billing statements. US Mobile says the account number is your 10-digit Line2 phone number. Contact Line2 support if the details are not visible in the app.
Transfer PIN
Quo says the Line2 PIN or password is in your Line2 account settings. US Mobile says to contact Line2 customer support to retrieve the PIN if one is required. No PIN length or expiry is published in the sources we read.
Line 2 / Toktumi Contact Info
Customer Service: 1-888-613-6357 Option #1
Hours: 24/7 Customer Service
- Sales: Option #2
- Dealer Support: Option #3
- Fraud: Option #4
Line 2 / Toktumi Porting Instructions
The Line 2 / Toktumi account number is your 10-digit phone number. The account passcode is your login passcode. It will typically take between 3 to 5 days to port your number away from Line 2 / Toktumi. When calling customer service, there are dial-pad input options.
Line 2 / Toktumi works as a second line to separate from your line 1 personal line.
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Check coverage before you port
We have not confirmed which national network Line 2 / Toktumi uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Line 2 / Toktumi transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Line 2 / Toktumi customers usually go next
We have not independently confirmed which network Line 2 / Toktumi uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Questions about Line 2
Can I keep my phone number when I leave Line 2?
Yes. Federal number portability rules let you take a working number to a new carrier. Line 2 cannot refuse the transfer or charge you to release the number.
Should I cancel Line 2 before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Line 2 line active until the new carrier confirms the port completed.
How long does a port out from Line 2 take?
Wireline and VoIP transfers run longer than wireless. Plan on a few business days once Line 2 has validated the account number and PIN.
Does Line 2 run on its own towers?
Not confirmed. Line 2 has not published which host network carries its traffic.
Does Line 2 charge a fee to release my number?
No. A carrier cannot bill you for porting a number out. You may still owe a final bill or an unpaid device balance, and that is separate from the transfer itself.
What happens if the Line 2 account number is wrong?
The port request is rejected and the new carrier resubmits it. The number stays on Line 2 in the meantime, so nothing is lost — it only costs time.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. Line 2 / Toktumi does not publish these steps on a page we could read, so the steps above come from the secondary sources below. Confirm them with Line 2 / Toktumi before you start. Checked October 13, 2026.
- Quo: Porting from Line2
- US Mobile: How to transfer your number from Line2 to another carrier
- iPlum: Port out instructions for various carriers
Carriers change port-out steps without notice. Confirm with Line 2 / Toktumi before you start a transfer, and tell us if anything here has changed.
Port-out details last confirmed with Line 2 on 28 September 2026.
Best Cellular. “Line 2 Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/line-2-toktumi/
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