This is a brief overview of Lycamobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Lycamobile account number and password.
Lycamobile Contact Info
Customer Service: 1-866-277-3221 | 1-845-301-1612 Hours: 8:00 AM to 12 Midnight (EST), 7 days/week
Dealer Support: N/A
Porting Department: N/A
Tech Support: N/A
Carrier(s) used by Lycamobile
Lycamobile Porting Instructions
To port your number away from Lycamobile, you will need to call their customer service. First, ask for your 11-digit account number – this is not your phone number. Then, verify your 4-digit PIN (or “CIP number”) which Lyca Mobile texts to newly activated phones. Last, be sure to confirm your address and personal information for a successful port.
Notes: According to their official website Lycamobile does not accept Port-ins from all US carriers. Therefore, you must check with Customer Services to make sure your network is supported. Update: (as of 8/10/17) Lyca Mobile is now charging a $1 Regulatory Recovery fee for each new plan. They are also charging this extra regulatory recovery fee for data add-ons and account replenishment. Lyca Mobile has stated that this will be an “accumulated fee” so if you purchase 3 different items on the same plan, you will still be charged 3 times the fee. This additional $1 Lyca Mobile fee has been added to all existing products immediately. Lyca Mobile says you can contact their customer service department if you have questions.
Lycamobile Account Number, Password & Contact Info
To port your number away from Lycamobile, you will need to call their customer service. Ask for your 11-digit account number and check your 4-digit PIN (or "CIP number") which Lyca Mobile texts to newly activated phones. Be sure to confirm your address and personal information for a successful port.