Account Number
West Central Wireless sold to Verizon and discontinued its mobile wireless operations. There is no West Central account number left to port out of — ask Verizon for the account number.
Transfer PIN
Request the transfer PIN from Verizon. West Central Wireless no longer issues them.
This is a brief overview of West Central Wireless and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your West Central Wireless account number and transfer PIN.
West Central Wireless Contact Info
Customer Service: 1-800-695-9016
Hours: Monday – Friday: 7:30AM – 7:00PM | Saturday: 9:00AM – 6:00PM | Sunday: CLOSED (CST)
- Tech Support: 1-325-234-5678
What network does West Central Wireless use?
West Central Wireless owns and operates its own towers inside its home service area, so at home you are on West Central Wireless’s own network, not a national one. Outside that area your phone roams onto AT&T or Verizon, depending on the area and the plan, which is the coverage that applies when you travel. See which coverage map applies.
West Central Wireless Porting Instructions
To port from West Central Wireless the customer must have the account number, this can be found on the customer’s bill or you can call West Central Wireless customer service.
West Central Wireless uses their own towers inside their home area, outside of this area customers will be roaming.
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Check coverage before you port
West Central Wireless owns and operates towers in its own service area and roams onto a national network outside it, so your coverage depends on where you actually use the phone. Inside the home area you are on West Central Wireless’s own network. Outside it, check the national maps: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The West Central Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
West Central Wireless and Right Wireless file under one FCC registration
West Central Wireless is operated by C.T. Cube, L.P. of Texas, which has filed with the FCC under the same registration since 1997 — 29 years. Only 42 of the 360 carriers and MVNOs currently filing in this category hold a registration that old. The same registration also covers Right Wireless. The customer-inquiries line on file with the FCC is 1-325-648-2237. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where West Central Wireless customers usually go next
West Central Wireless uses more than one network (AT&T and Verizon). Which one your line runs on depends on the SIM you were issued, so check your IMEI with the new carrier before you switch. Dial *#06# to get it.
VerizonCheck your IMEI first
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