Press #2 after calling customer service to reach the cellular department. Pioneer Cellular uses account number, password and social security number to validate port requests. Customers needing their account number must call customer service to get the account number. They can verify if you have the correct PIN/ password when you call in to get account info.
Phone numbers would only be ported from Open Mobile PR to other MVNOs in Puerto Rico. Contact their customer service or download their “My Open Mobile” Android or iOS app in the app store. We were unable to verify if the Open Mobile PR account number is available in the app but you can call customer service and be given your account number if you wish to port out.