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Ting

To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).

Account Info / Porting Instructions »

Thumb Cellular

Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.

Account Info / Porting Instructions »

TextNow Wireless

To take your service from TextNow to another company, you will need to navigate to the ‘My Wireless Account’ page on the TextNow website. From that page, click on the area that says, “Number Porting.” For the information you will need to port your number from TextNow, click “Port out your number.” This will then allow you to access your account number and PIN your next carrier will require to complete the porting process. Another way to obtain your account information is by using the chat box TextNow has on their website. They will validate you are the holder of the account and then provide the account information.

Account Info / Porting Instructions »

Sprint Postpaid

Sprint postpaid account # is NOT phone number. It is a 9-digit number which can be found at the top center of your bill and on your online account page. Your passcode is your “call-in” passcode when you call customer service. You can set up or change your PIN on your online account page. You can also call customer service to verify account details.

Account Info / Porting Instructions »

STRATA Networks

Port-ins can only be done for a number with a local area code. According to a STRATA Networks rep on 08/02/17, a Port out to another carrier requires confirmation from the other carrier whether the number is “Port-able” or not before initiating the process. Account details can be verified by calling STRATA Wireless customer service.

Account Info / Porting Instructions »
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