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Consumer Cellular Account Number, PIN & Port Out

Your Consumer Cellular account number can be found online or by calling Consumer Cellular. It will be a 9 digit number. There is no passcode for Consumer Cellular so you will need to use: 0000 if the carrier you are porting to requires a passcode. The name, address and last-4 numbers of the SSN must match Consumer Cellular’s records. Call Consumer Cellular porting department if you run in to problems.

Account Info / Porting Instructions »

Charge Account Number, PIN & Port Out

Sprint MVNO: Charge ended operations on June 30th, 2017. If you decide to transfer service and keep your phone number, you will need your porting “account” number and PIN. You can can find this on your Charge account dashboard under the “triple-dot” dropdown menu under the device section. Each device and phone number on your account has a different “account” number and PIN so make sure to get each one if you have more than one active device with the MVNO.

Account Info / Porting Instructions »