Here is how to get your Kajeet account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Kajeet handles port-outs through customer service. Call to request the account number and transfer PIN.
Transfer PIN
Ask Kajeet for the transfer PIN. There is no default PIN — do not guess one.
*#06# for your IMEI and check it first.Kajeet Contact Info
Customer Service: 1-866-452-5338
Hours: Monday – Friday: 9:00AM – 10:00PM EST | Saturday: 9:00AM – 6:00PM EST | Sunday: CLOSED (EST)
- Tech Support: 1-866-246-7366
What network does Kajeet use?
Kajeet runs on the Verizon network.
Kajeet Porting Instructions
Kajeet handles port-outs through customer service. Call to request the account number and transfer PIN.
Closing down August 2017
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Check coverage before you port
Kajeet runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Kajeet transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Kajeet customers usually go next
Kajeet runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
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Questions about Kajeet
Can I keep my phone number when I leave Kajeet?
Yes. Federal number portability rules let you take a working number to a new carrier. Kajeet cannot refuse the transfer or charge you to release the number.
Should I cancel Kajeet before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Kajeet line active until the new carrier confirms the port completed.
How long does a port out from Kajeet take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Kajeet account number and transfer PIN.
Does Kajeet run on its own towers?
No. Kajeet is a reseller riding on the Verizon network.
Does Kajeet charge a fee to release my number?
No. A carrier cannot bill you for porting a number out. You may still owe a final bill or an unpaid device balance, and that is separate from the transfer itself.
What happens if the Kajeet account number is wrong?
The port request is rejected and the new carrier resubmits it. The number stays on Kajeet in the meantime, so nothing is lost — it only costs time.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Kajeet to verify before you rely on them.
Best Cellular. “Kajeet Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/kajeet/
Free to reuse with credit. Licence, sources and the full dataset.
Check Kajeet before you switch
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Other carriers on the Verizon network
These brands use the same towers as Kajeet. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup