This is a brief overview of Vonage and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Vonage account number and password.
Vonage Contact Info
Customer Service: 1-866-243-4357
Hours: Monday – Friday: 9:00AM – 12:00AM | Saturday – Sunday: 9:00AM – 7:00PM (EST)
- Sales: 1-800-608-5590
- Dealer Support: N/A
- Fraud: N/A
- Insurance: N/A
- Porting Department: N/A
- Tech Support: N/A
Carrier(s) used by Vonage
- (CDMA): NO
- (GSM-A): NO
- (GSM-T): NO
- (PCS): NO
- (Other): Other
Vonage Porting Instructions
Porting in is possible, but it may take up to 10 business days. Porting out requires the customer to call Customer Service and ask for their Account Number and Password. There may be an issue porting in or out of Vonage due to “geographical limitations.” The rep we spoke to would not elaborate further.
Notes: Vonage provides VoIP (Voice Over IP) service for business and personal accounts. Our rep received very poor assistance from Vonage when they called, with a foreign operator who spoke harshly.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.