Total Wireless
Account # is the phone’s MEID. There is no passcode for Total Wireless. Use: 0000 if the operator you are porting to requires a passcode.
Carriers / MVNO Info
T-Mobile Postpaid
T-Mobile Postpaid uses a 9-digit account number (NOT phone #) on your bill. Password can be an actual word. Call to verify.
T-Mobile Prepaid
Your 11 digit phone number (1-***-***-****) is the account number for T-Mobile Prepaid. The passcode is your 4-digit PIN number (the same PIN used when calling customer service). If you don’t have a PIN you can set one up by calling 611 from your T-Mobile phone and saying “no” when it asks you if you want to refill and then choosing “Manage my account” followed by “change my account PIN”. If you forgot your PIN number or need other help call the porting department.
TDS Telecom
Customer gets a paper statement that will have billing address as their system has it written, along with the account number (which is the phone number). Account PIN is not listed on the billing statement, but will be a four digit number. If an existing customer needs to call for support, the 10-digit phone number and four digit PIN number is required by the automated system.
TelAlaska Cellular
TelAlaska does not have any known Porting agreements at this time. In order to Port In or Out, it is recommended to call TelAlaska Cellular first to ensure number compatibility.
Telcel America
Telcel America account # is NOT the Phone Number. It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself – under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number. You can also view the account number in the My Account section of the Telcel America website by clicking “Add (or Edit) Nickname”. – Passcode can be found on your online Telcel America My Account page by clicking Update Personal Profile where it’s listed as Current Security PIN. If That field is blank, be sure to set up a passcode PIN before porting. (VERY IMPORTANT).
Simple Mobile
You will need your Simple Mobile account number and PIN number in order to port to another carrier. If you don’t have this important Simple Mobile port out information, use this page to find your Simple Mobile PIN and account number.
Skype
The Skype account number is the Skype phone number being transferred. Call Skype to verify PIN/Password before porting number out.
Snake River PCS
Snake River PCS can only Port in numbers with a regional Oregon area code. To Port out, customer’s need to call for account details.
Solavei
Solavei account number is the 10-digit phone number. Solavei doesn’t use passcodes. If your new provider requests a password, use your zip code. When submitting your port request with your new provider you must include your billing address and that address must have the correct billing zip code assigned to your Solavei account. Call to verify before starting port.