Viaero Wireless
To port out you will need to contact Viaero Wireless and request Account Number and PIN. You can also login on website with Username and Password to obtain your Account Number.
Carriers / MVNO Info
TPO Mobile
TPO Mobile account numbers and passcodes are only available by calling TPO Mobile customer service.
VTel
VTel does not offer Wireless services at this time, but plans to in the future. We will update this form with the porting instructions once we receive them.
Tracfone
Call TracFone and ask them to release your number for porting. Tracfone account # is NOT the phone number. It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself – under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number. You can also view the account number in the My Account section of the TracFone website by clicking “Add (or Edit) Nickname”. – TracFone doesn’t use passcodes, use 0000 if the operator you are porting to requires a passcode.
Walmart Family Mobile
You need to call the customer service number, then request to release your phone number. Your account number is the serial number of the phone. For faster service, please dial 1-866-806-1840 and then dial this PIN: 623953
Triangle Mobile
Triangle Mobile offer an app where you can find most of your account information. The account number will be listed in the app but the PIN number will not be listed. You will have to call customer service to get your PIN Number.
Twigby
Twigby does not have a Customer Service number listed. To port out, you will need the 4 digit Twigby account number, MDN, address and zip code. (customers can log in at https://www.twigby.com/signin/login) There is no individual PIN so Twigby uses 1234. If you need help getting your account information, you can use the chat box on their website.
U.S. Cellular / US Cellular
A four digit PIN and the Account # are needed to port out from U.S. Cellular. The customer’s account number can be found on their bill statement or online under account info, after you sign in. If you do not remember your PIN you can call U.S. Cellular customer service.
Ultra Mobile
Dial 611 from the Ultra Mobile phone & press: 5 to see your account number. Or call Ultra customer service to get your account number. The passcode is the last 4-digits of your Ultra Mobile phone number.
Union Wireless
When porting from a Union Wireless contract, there is a prorated cost. You can view but not edit primary account information online but must call customer care to make changes. Will need account number off statement, the last four digits of primary’s social security and PIN. For Corporate accounts call: 1-866-686-3231