Wing Alpha
A representative told us, “You would just have to get in touch with your account manager to get your account info.” The rep said your pass-code would be the 4-digit PIN you selected when signing up for Wing Alpha initially.
Carriers / MVNO Info
Proven Services
The account number is on the left side of your Proven Services Dashboard. The passcode is the last 4-digits of your phone number.
Easy Choice Wireless
Call Boost to get your account number. Your Boost Mobile account number is NOT listed on your online account. Call Boost to get your 9-digit account number. To reach a live person, wait for the opening message to go to English. When prompted, enter your Boost phone number. Press option “4” when the system says “Technical Issues, press 4.” Next, listen to all of the 7 or so menu options. At the end of the all these menu options, wait 10 seconds, and you will be prompted to chat with a Boost Customer Care Representative by pressing “0” (zero).” When prompted, enter your 4-digit Boost PIN number. Then, wait to be transferred to a Boost Representative. Ask the account representative to give your the account number “for your personal record”. Your passcode is your 4-digit PIN with Boost, the same PIN that you login with.
Sprint Prepaid
Sprint postpaid account # is NOT phone number. It is a 9-digit number which can be found at the top center of your bill and on your online account page. Your passcode is your “call-in” passcode when you call customer service. You can set up or change your PIN on your online account page. You can also call customer service to verify account details.
Blue Jay Wireless
This is a brief overview of Blue Jay Wireless and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Blue Jay Wireless account number and password. Blue Jay Wireless Contact Info Customer Service: 1-855-425-8529 Hours: Not posted / Not
Virgin Mobile
You need to contact Virgin Mobile customer service to get your account number. It will be a 9-digit number. The passcode is usually the customer’s birthday in 6-digit format (2-digit month/2-digit day/2-digit year. Example: 011065 for January 10th 1965) UNLESS you changed it to something else. (Verify before port request).
Boost Mobile
Call Boost to get your account number. Your Boost Mobile account number is NOT listed on your online account. Call Boost to get your 9-digit account number. To reach a live person, wait for the opening message to go to English. When prompted, enter your Boost phone number. Press option “4” when the system says “Technical Issues, press 4.” Next, listen to all of the 7 or so menu options. At the end of the all these menu options, wait 10 seconds, and you will be prompted to chat with a Boost Customer Care Representative by pressing “0” (zero).” When prompted, enter your 4-digit Boost PIN number. Then, wait to be transferred to a Boost Representative. Ask the account representative to give your the account number “for your personal record”. Your passcode is your 4-digit PIN with Boost, the same PIN that you login with.
NET10 Wireless
Net10 account # is NOT the Phone Number. It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself – under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your Net10 SIM Card ICCID number. This makes porting away from Net10 difficult for customers who have lost their phone or had it stolen before trying to port out. NET10 doesn’t use passcodes, use 0000 if the operator you are porting to requires a passcode.
Telava Mobile
Numbers are portable in and out of Telava. See Notes.
Truphone
Porting out requires contacting new provider to initiate a port request. Truphone will need to verify the SSN but no PIN on their accounts.